Patient Participation Group (PPG)

The agenda and minutes from our most recent meeting are here:

Agenda 06.09.21         Minutes 06.09.21

Are you registered at Bentley Village Surgery?

Do you think you could offer support to help shape your local health care?

Would you be interested in finding out more about the Patient Participation Group?

If so, email us at 

or drop a note of your details to Surgery Reception (marked for the attention of the PPG) and we will get back to you

We look forward to hearing from you - thank you


In 2015 the government required all GP surgeries to establish a Patient Participation Group (PPG).  Initially, BVS put in place an online forum as a platform for comment and discussion.

However, it was evident that BVS needed to create a more visible and functional group to act as a bridge between the surgery and its patients.  In January 2020, the BVS-PPG was established, to ensure patients and carers have the opportunity to be involved in shaping the services provided by BVS. 


Currently, the PPG is made up of twelve patient / volunteers from Bentley and surrounding villages and a representative from the practice.  The group meets locally approximately every six weeks although this has varied over the past year and meetings have taken place over Zoom.


  • Being a critical friend to the practice;
  • Advising the practice on the patient perspective and providing insight into the responsiveness and quality of services;
  • Encouraging patients to take greater responsibility for their own and their family’s health;
  • Carrying out research into the views of those who use the practice;
  • Organising health promotion events and improving health literacy;
  • Regular communication with the patient population. 


Soon after the second meeting in March 2020, the Covid 19 pandemic began to impact and this changed the focus of the PPG totally.  The priority became what and how to support the practice, helping with communicating the changes to local health care services, linking to other voluntary groups and helping to support people in their own homes.

In the autumn and winter of 2020, the PPG organised and coordinated help for the flu vaccination clinics at BVS, both within the surgery directing patients and outside as traffic marshals.  The clinics were a success, if a little challenging due to the weather.


As life starts to return to some sense of normality, the PPG have been asked to look at some more local issues and identify how we can support new initiatives with the practice.  We also want to consider how we might support BVS in strengthening existing services, particularly to those in need of mental health support, and those who are carers.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website